About 911 Restoration Norfolk
A Helping Hand With Purpose For the Community
911 Restoration of Norfolk is committed to providing extensive disaster restoration service led by Hank Miller.
Hank is no stranger when it comes to serving the community at 911 Restoration.
It’s why he not operates not one, but two franchises.
Hank previously opened 911 Restoration of Virginia Beach to help water damage property victims after 30 years as a printer salesman. He states that the transition was exciting as, “it was a fresh start.”
Compared to being a salesman, working for 911 restoration is more fulfilling, inspiring, and gratifying to his spirit to serve others. He didn’t get that same feeling he did prior to being a franchise owner of 911 Restoration of Norfolk. It’s been an eye-opening experience that has filled his heart with gratitude.
Surprisingly, the restoration industry welcomed him with wide arms and he adjusted quickly with a more casual daily uniform: a white t-shirt and jeans. To him, it’s all about others, “I get to help people out for a living. What I wear doesn’t matter anymore,” he adds with a grin.
“My business now is to help out people in their time of need, and that’s way better than selling printers.”
Hank has always had a sense of giving to the community.
So it’s no wonder why being a duo 911 Restoration franchise owner makes sense.
Twice a month, the Millers volunteer to help low-income Tidewater neighborhoods where they provide fresh groceries to families in the area. The residents that live in these communities enjoy interacting with the Millers as the volunteer work puts a smile on their faces.
It’s the same caring service with a purposeful spirit you can expect to receive when working with Hank and his team at 911 Restoration of Norfolk.
A Franchise Owner With a Clear Vision
As a franchise owner, Hank believes in transparency to fuel the success of all relationships he does business with. “I really enjoy being able to be completely honest with a customer,” something he wasn’t always able to do as a salesman.
And if there is any moment of confusion during the restoration process, Hank and his team are there to clarify.
To build on successful communication, it’s the Fresh Start Attitude that 911 Restoration of Norfolk delivers to all customers.
- Seeing opportunity in any negative situation
- Respecting others with compassion
- Listening to goals and needs with a shoulder to lean on
- Putting customers first the whole way through
So while things may feel uncertain or unclear in the beginning stages for disaster victims, know that Hank has a vision to put all customers back on track.
It’s not Hank’s job to add any more stress to your current circumstances.
You can rely on Hank’s IICRC-certified team to deliver you the world class service you deserve. Trained to the highest standards and practice for confidence in any disaster that strikes.
Get the clarity you deserve with a caring franchise owner.
Helping Others With a Fresh Start Is In His DNA
Working in sales wasn’t completely fulfilling to Hank. Rather because selling didn’t speak to his nature whereas helping others does instead. Assisting property owners with disaster restoration from water damage, fire removal, or mold growth allows Hank to fully thrive.
As a retired salesman, Hank considers himself an expert in protecting an investment. After all, your assets are something you worked hard for. So he loves giving out preventative maintenance tips to homeowners after drying out their house, especially when it comes to mold growth.
“Mum is the word when it comes to mold and insurance,” Hank explains that insurance adjuster often turns down a claim if they hear a wisp of the four-letter world.
Hank wants all disaster victims in the Norfolk area to succeed and he believes in second chances for everyone.
It’s a part of the Fresh Start philosophy 911 Restoration of Norfolk stands proud by.
- Same-day service to get the job done quickly with a 45 minute guarantee
- The resources of a nationwide company
- An IICRC-certified team to deliver the best disaster restoration service
- The locally owned customer service everyone is deserving of
- Puttin all customers and their properties first the whole way through
Hank and the team at 911 Restoration of Norfolk are thrilled to hear your story and meet you.
The team wants you to know that whatever you may be going through is temporary and that storms don’t last forever.
Call today and ask for Hank for the Fresh Start he has waiting for you.
